Contact information
CONTACT INFORMATION
MERIMAI provides dedicated client assistance for product inquiries, sizing, private requests, orders, and after-sales support.
— CLIENT ASSISTANCE
Email: info@merimaistudio.com
WhatsApp: +90 532 510 08 80
Instagram: @merimaistudio
Website: www.merimaistudio.com
For assistance concerning an existing order, please include your order number in your message.
We aim to respond to inquiries within 1–2 business days.
— PRIVATE APPOINTMENTS
MERIMAI Atelier
Istanbul, Türkiye
Atelier visits are available by prior appointment only.
To request a private appointment, please contact us by email or WhatsApp.
— CUSTOM & PRIVATE REQUESTS
For customized designs, sizing assistance, colour or length requests, and Private Selection inquiries, please contact our Client Assistance team before placing your order.
Please include:
• Your usual French dress size
• Delivery city and country
• Required delivery or event date, where applicable
• Details of any requested personalization
— RETURNS AND ORDER SUPPORT
All return requests require prior authorization.
Please contact:
info@merimaistudio.com
Return eligibility and instructions are governed by our Return & Refund Policy.
— WHOLESALE, PRESS & COLLABORATIONS
For wholesale, editorial, press, celebrity dressing, and collaboration inquiries:
info@merimaistudio.com
Please include the nature of your inquiry in the email subject line.